FAQ
01
How does the pricing work with Hillbilly Auto?
We DON'T require a deposit!
With the information provided we will give you a quote.
To serve you, you must place an order.
You may not be “double booked” for the same vehicles. “Double booked” means you are contracted to multiple companies.
You pay the driver the balance of the transport fee CASH or MONEY ORDER on delivery (C.O.D.).
This method of handling payments ensures that we will not stop working for you until you are completely satisfied. It is in our best interest to make sure you are satisfied with every aspect of your auto transport because WE DO NOT GET PAID UNLESS YOU GET TRANSPORTED.
02
Is Hillbilly AutoTransport Insured?
Yes! Hillbilly Auto Transport is insured.
03
Can I pack anything in the trunk of my car during the transport?
Generally it is not recommended but if you pack a few items in the trunk, that will be fine. However, Hillbilly Auto Transport is not responsible if those items are lost.
04
Can I pay with a check?
Yes! Hillbilly Auto takes checks, but not personal checks, unless pre-approved by Russell Moore. We do accept certified checks or money orders. If you are going to write a check, make it payable to:
Hillbilly Auto Transport
05
Are there ever any extra or "hidden" costs?
Prices quoted are cash payment prices. Any additional fees depends on the vehicle's conditions.
06
What if my drop-off or pick-up location is inaccessible for the truck?
Most auto transport trucks are quite large, up to 75 feet long. This sometimes makes it impossible to reach many residential areas.
If that's the case with your auto move, your carrier will attempt to get as close as possible to your delivery location. We will direct you to the nearest possible large parking lot, that a transport truck can easily get in and out of.
07
Will my car be transported in an open or enclosed carrier?
At Hillbilly Auto Transport we transport by the customers request. We have both enclosed and open trailers that we offer to our customers, so you will always be satisfied!